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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Carlson

January 14, 2025

5  out of  5
rating by Dan Carlson
"This State Farm team is the best in Georgia! Very attentive and responsive at all times. Support is always above and beyond! Thank you team for the great service!"
We responded:
"Dan, thank you for taking the time to share your positive experience! We are always here to help and to provide top notch customer service. As always, please don't hesitate to reach out if you need anything at all! - Mason"
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David Nicholson

January 13, 2025

5  out of  5
rating by David Nicholson
"Was very impressed with the service and pricing I received for my insurance needs. They were able to give me the same coverage and saved a large chunk of money."
We responded:
"David, thank you so much for your feedback! We're thrilled to hear that you were impressed with the service and coverage we provided. It’s always our goal to ensure that your needs are met with the most suitable solution. If you ever need any further assistance, we’re here to help! - Mason"
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Eti Ebong

December 30, 2024

5  out of  5
rating by Eti Ebong
"Tiara was knowledgeable, professional and kind throughout my transition to State Farm. She went above and beyond to answer all my questions and made sure I was provided with both great coverage and an affordable price. She explained all the policies thoroughly and made sure I understood all the details both big and small. Thankful to have started out my State Farm journey with her. Thank you Tiara!! 😊"
We responded:
"Eti, We appreciate you and your kind feedback. We are always more than happy to help! - Mason "
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Cymal Miller

December 20, 2024

5  out of  5
rating by Cymal Miller
"The process was quick and easy. Jenna & Melanie were super helpful and pleasant to work with!"
We responded:
"Thank you for your kind words, Cymal! We’re so glad to hear that Jenna & Melanie provided you with professional and efficient service. It’s great to know that we could make the process painless for you. We appreciate your support and are here to help whenever you need it! - Mason "
Profile photo of Brian Pippins

Brian Pippins

December 4, 2024

5  out of  5
rating by Brian Pippins
"Thank God for Brandi because she is patient, a good listener, concerned and is a Master problem solver"
We responded:
"Brian, thank you so much for sharing this with us! Your experience with Brandi is exactly what we strive for! We are thrilled to hear this wonderful feedback. We appreciate you! - Mason"
Profile photo of Wanetta Chazaqah Blackwell

Wanetta Chazaqah Blackwell

November 19, 2024

5  out of  5
rating by Wanetta Chazaqah Blackwell
"I must thank Melani and Brandi for their first class sercice at Mason McClellan State Farm Ins. CO. I had an issue getting my Drive Sage and Save beacon connected. I went through a lot of difficulty. However, these ladies stepped into action on my behalf immediately and within minutes i had one of my two issues resolved. I really appreciate all of their tireless efforts. This is indeed first class service. Thank you Mason McClellan State Farm."
We responded:
"Hello, it is more than a pleasure to be there for you and your family. We only want to create positive experiences that you continue to share with others. Thank you so much! - Mason"
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Lori Jordan

October 28, 2024

5  out of  5
rating by Lori Jordan
"They are GREAT"
We responded:
"Lori, you're a wonderful customer! Thank you! - Mason"
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dawgs1850

October 22, 2024

5  out of  5
rating by dawgs1850
"Mason and his team have been fantastic to work with! They respond quickly and made it super easy to change insurance carriers. I appreciate their knowledge and attention to detail, and I would certainly recommend them to anyone."
We responded:
"Thank you for taking the time to share your experience with our agency! We all strive to provide you with the customer care that you deserve. We truly appreciate your feedback and having you recommend our service to others. It is a great compliment to us all! We look forward to helping protect you and bringing you peace of mind when it comes to your insurance needs for many years to come!"
Profile photo of Valorie Markham

Valorie Markham

October 21, 2024

5  out of  5
rating by Valorie Markham
"I am very pleased with the service and the price. By switching, I received more coverage for less money and the agent was very informative."
We responded:
"Valorie, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Mason"
Profile photo of September01

September01

October 7, 2024

5  out of  5
rating by September01
"Love the Mason McCllellan agency! Excellent staff and excellent customer service."
We responded:
"It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Call us anytime! - Mason "
Profile photo of Casey Daughtry

Casey Daughtry

July 31, 2024

5  out of  5
rating by Casey Daughtry
"Very professional group of people. Very pleased with them."
We responded:
"Casey, we sincerely appreciate you sharing your experience with us! We're here to help and look forward to serving you again soon. - Mason"
Profile photo of Elizabeth Reid

Elizabeth Reid

July 31, 2024

5  out of  5
rating by Elizabeth Reid
"I switched to this office and to State Farm about 6 months ago after being unhappy with previous carriers. Brandi made the switch so easy, actually explained my policy, and saved me money!! Recently I needed to make some changes and of course Brandi got me together right away. I am continually impressed. I would recommend to anyone needing some coverage. It feels like this office has my back!!"
We responded:
"Elizabeth, welcoming new customers to our family is such a joy to each of us. We are so glad Brandi could help you and was able to make your transition a smooth one. Thank you for giving us the opportunity to earn your business. Welcome to State Farm! - Mason "
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John Moore

June 7, 2024

5  out of  5
rating by John Moore
"Brandi is AMAZING"
We responded:
"John, we appreciate your kind feedback very much! - Mason"
Profile photo of Randal Talton

Randal Talton

June 4, 2024

5  out of  5
rating by Randal Talton
"Moved my auto and home owners insurance to this agency. They have gone above and beyond to take care of my questions and assure with actions that they treasure my business."
We responded:
"Thank you for taking the time to share your feedback and experience with our agency, Randal! It is our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and we look forward to providing you with the customer care that you deserve for many years to come!"
Profile photo of Richard Toliver

Richard Toliver

June 3, 2024

5  out of  5
rating by Richard Toliver
"Great customer service. Good price"
We responded:
"Thank you for your kind review, Richard! My team and I appreciate your support. - Mason "
Profile photo of Terri Harlow

Terri Harlow

June 3, 2024

5  out of  5
rating by Terri Harlow
"Brandi has been beyond helpful in transferring my policies after my recent move, as well as set me up for new policies needed. This State Farm office was highly recommended from a long time resident and I very much appreciated this recommendation."
We responded:
"Terri, thank you for your recommendation and for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Mason "
Profile photo of Tracy Daughtry

Tracy Daughtry

June 3, 2024

5  out of  5
rating by Tracy Daughtry
"Amazing process! Seamless and super easy."
We responded:
"Thank you for your kind review, Tracy! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - Mason "
Profile photo of Jazmyn Corley

Jazmyn Corley

June 3, 2024

5  out of  5
rating by Jazmyn Corley
"Brandi is amazing!!! After the pandemic a lot has changed from rates, customer service, and overall living expenses. Brandi, Amanda, and the team at StateFarm is like family. They all make sure everything is secured and you’re educated on what you are signing up for. The customer care is unmatched. Best agency I’ve ever had."
We responded:
"Jazmyn, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Mason "
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Shelia Cochran

June 3, 2024

5  out of  5
rating by Shelia Cochran
"Excellent service & I got car insurance cheaper. Very friendly & polite service ."
We responded:
"Shelia, the kind feedback you have provided is music to our ears! Thank you for your business. We will work hard for you each day. - Mason "
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john fagan

May 8, 2024

5  out of  5
rating by john fagan
"I couldn’t be happier with the kindness, professionalism, promptness and concern for my insurance needs with The McClellan group. Fantastic"
We responded:
"Thank you for the wonderful review and for your very kind words recognizing our efforts, John! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! We appreciate your kind words and look forward to assisting you with any of your future insurance questions or needs! - Mason "
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Joseph Autry

April 4, 2024

5  out of  5
rating by Joseph Autry
"Awesome agency!!! They gave me the best deal and we're super helpful. They completely alleviated all the stress and difficulty of looking for insurance. Literally could not have asked for more. Thank you, Jenna."
We responded:
"Joseph, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Mason"
Profile photo of Deronta Beauford

Deronta Beauford

March 28, 2024

5  out of  5
rating by Deronta Beauford
"Great Communication Staff Very Helpful Shout Out Brandi"
We responded:
"Deronta, I’m happy to hear Brandi took such great care of you! My team and I will always strive to leave you with a wonderful customer service experience! - Mason "
Profile photo of Xaviera Gantt

Xaviera Gantt

March 22, 2024

5  out of  5
rating by Xaviera Gantt
"I am so grateful for Brandi! She was so informative and overall amazing at getting me a policy that works best for me. She stayed in touch with me throughout this entire process to help me feel at ease and comfortable with the decision to get insurance with State Farm. She is awesome and I would recommend everyone talk to Brandi because she is going to work her hardest to get you a great deal for your coverage! Thank you so much again Brandi from Xaviera :)"
We responded:
"Xaviera, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you for taking the time to share! - Mason "
Profile photo of Erin Tozier

Erin Tozier

March 13, 2024

5  out of  5
rating by Erin Tozier
"Jenna Bianco was incredible to work with as a new customer at StateFarm— she provided me the most competitive quote for a policy that matched my existing coverages from my previous provider, took the time to diligently answer all my questions, and made sure everything was good to go to give me peace of mind in an otherwise stressful season. Thanks Jenna!"
We responded:
"Erin, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Mason"
Profile photo of Robert Fields

Robert Fields

March 4, 2024

5  out of  5
rating by Robert Fields
"Mason and his team are excellent people to work with. Very caring, understanding and has always provided the best assistance to whatever our needs may be. We are highly satisfied with his services and will highly recommend using Mason McCellan State Farm Insurance."
We responded:
"Thank you for the kind words and the review, Robert. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance needs! - Mason "