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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cal Thompson

March 27, 2025

5  out of  5
rating by Cal Thompson
"Very satisfied with the support and care shown to me by this company."
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Tee Florian

March 25, 2025

5  out of  5
rating by Tee Florian
"Brandi and Tiara are truly amazing! They are very knowledgeable, patient,understanding, efficient, and attentive. Definitely should be the face of this company! *Signed by a satisfied customer *"
We responded:
"Thanks for the kind words, Tee. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Mason"
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Melissa Ives

March 25, 2025

5  out of  5
rating by Melissa Ives
"I just want to share how awesome, this group is at State Farm. Give them a call for your Insurance needs. They will treat you right. A shout out to Jenna who has been helping, me, with our latest Insurance needs."
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Kimberlee Ware

March 21, 2025

5  out of  5
rating by Kimberlee Ware
"ABSOLUTELY LOVE BRANDI!!!!!! GO SEE HER!"
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Moon

March 21, 2025

5  out of  5
rating by Moon
"Awesome agency and very competent staff. I was serviced by Miss Tiara as i needed my car and home insurance and she worked well with me to get the cheapest possible rate in the market which accomodated my needs. After completion of service, Miss Tiara went an extra mile and made sure that all the data was in sync with new insurer and mortgage lender to avoid any confusions later on. I will highly recommend this agency and especially if you could have Miss Tiara work on your casem Thanks"
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Jeff Jsly360

March 20, 2025

5  out of  5
rating by Jeff Jsly360
"Tiara was very patient with me it took a week to complete this process not her fault but mine since I needed more time on my end."
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Joe Washington

March 17, 2025

5  out of  5
rating by Joe Washington
"I made th switch to the State Farm family and the customer experience I have received from Brandi has been exceptional. Brandi's demostrates that customer service is still alive and a key reason I switched providers for both home and auto."
We responded:
"Joe, I’m happy to hear Brandi took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Mason"
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Love McAllister

March 17, 2025

5  out of  5
rating by Love McAllister
"Brandi is amazing and so sweet. checks in every after my policy and helps as best as she can. thank you so much."
We responded:
"I’m grateful for our customers who share feedback with us, Love! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Mason"
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cory scott

March 6, 2025

5  out of  5
rating by cory scott
"Brandi is my new go to agent. She first reached out to me over a year ago. She continued to follow up. Never pushy always fast and efficient. 5 star service."
We responded:
"Cory, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Mason "
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Angela Krejci

March 5, 2025

5  out of  5
rating by Angela Krejci
"Thanks for the savings, fast easy switch. Will definitely be recommending yall."
We responded:
"Angela, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. Your recommendation means a lot to us! - Mason"
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francis feliz

March 5, 2025

5  out of  5
rating by francis feliz
"Shoutout to Tiara great job getting me my saving Before i was paying for 2 cars 328 liability and now I am paying 358 FULL COVER WITH EVERYTHING INCLUDED a little be more but full cover thank you for the great help if you call ask for tiara she great and friendly"
We responded:
"Francis, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Mason "
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Jennifer Miller

February 4, 2025

5  out of  5
rating by Jennifer Miller
"Jenna and her team were fantastic to work with. She worked super quick to get us a quote with the best price for our situation. They beat the rates from GEICO and Progressive and were so much easier to work with. Very happy with my decision to use State Farm."
We responded:
"Jennifer, thank you for your wonderful feedback! We’re so glad our team could make your transition smooth and help with your insurance needs. We're thrilled to have you as part of our State Farm family and appreciate your kind words! - Mason "
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Mariam Kareem

January 24, 2025

5  out of  5
rating by Mariam Kareem
"I have no complaints about my policy. Mason has taken his time to answer all my questions, I appreciate his dedication to excellent customer service."
We responded:
"Thank you for your wonderful feedback, Mariam! We're so glad to hear that our team's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Mason "
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Dan Carlson

January 14, 2025

5  out of  5
rating by Dan Carlson
"This State Farm team is the best in Georgia! Very attentive and responsive at all times. Support is always above and beyond! Thank you team for the great service!"
We responded:
"Dan, thank you for taking the time to share your positive experience! We are always here to help and to provide top notch customer service. As always, please don't hesitate to reach out if you need anything at all! - Mason"
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David Nicholson

January 13, 2025

5  out of  5
rating by David Nicholson
"Was very impressed with the service and pricing I received for my insurance needs. They were able to give me the same coverage and saved a large chunk of money."
We responded:
"David, thank you so much for your feedback! We're thrilled to hear that you were impressed with the service and coverage we provided. It’s always our goal to ensure that your needs are met with the most suitable solution. If you ever need any further assistance, we’re here to help! - Mason"
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Eti Ebong

December 30, 2024

5  out of  5
rating by Eti Ebong
"Tiara was knowledgeable, professional and kind throughout my transition to State Farm. She went above and beyond to answer all my questions and made sure I was provided with both great coverage and an affordable price. She explained all the policies thoroughly and made sure I understood all the details both big and small. Thankful to have started out my State Farm journey with her. Thank you Tiara!! 😊"
We responded:
"Eti, We appreciate you and your kind feedback. We are always more than happy to help! - Mason "
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Cymal Miller

December 20, 2024

5  out of  5
rating by Cymal Miller
"The process was quick and easy. Jenna & Melanie were super helpful and pleasant to work with!"
We responded:
"Thank you for your kind words, Cymal! We’re so glad to hear that Jenna & Melanie provided you with professional and efficient service. It’s great to know that we could make the process painless for you. We appreciate your support and are here to help whenever you need it! - Mason "
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Brian Pippins

December 4, 2024

5  out of  5
rating by Brian Pippins
"Thank God for Brandi because she is patient, a good listener, concerned and is a Master problem solver"
We responded:
"Brian, thank you so much for sharing this with us! Your experience with Brandi is exactly what we strive for! We are thrilled to hear this wonderful feedback. We appreciate you! - Mason"
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Wanetta Chazaqah Blackwell

November 19, 2024

5  out of  5
rating by Wanetta Chazaqah Blackwell
"I must thank Melani and Brandi for their first class sercice at Mason McClellan State Farm Ins. CO. I had an issue getting my Drive Sage and Save beacon connected. I went through a lot of difficulty. However, these ladies stepped into action on my behalf immediately and within minutes i had one of my two issues resolved. I really appreciate all of their tireless efforts. This is indeed first class service. Thank you Mason McClellan State Farm."
We responded:
"Hello, it is more than a pleasure to be there for you and your family. We only want to create positive experiences that you continue to share with others. Thank you so much! - Mason"
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Lori Jordan

October 28, 2024

5  out of  5
rating by Lori Jordan
"They are GREAT"
We responded:
"Lori, you're a wonderful customer! Thank you! - Mason"
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dawgs1850

October 22, 2024

5  out of  5
rating by dawgs1850
"Mason and his team have been fantastic to work with! They respond quickly and made it super easy to change insurance carriers. I appreciate their knowledge and attention to detail, and I would certainly recommend them to anyone."
We responded:
"Thank you for taking the time to share your experience with our agency! We all strive to provide you with the customer care that you deserve. We truly appreciate your feedback and having you recommend our service to others. It is a great compliment to us all! We look forward to helping protect you and bringing you peace of mind when it comes to your insurance needs for many years to come!"
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Valorie Markham

October 21, 2024

5  out of  5
rating by Valorie Markham
"I am very pleased with the service and the price. By switching, I received more coverage for less money and the agent was very informative."
We responded:
"Valorie, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Mason"
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September01

October 7, 2024

5  out of  5
rating by September01
"Love the Mason McCllellan agency! Excellent staff and excellent customer service."
We responded:
"It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Call us anytime! - Mason "
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Casey Daughtry

July 31, 2024

5  out of  5
rating by Casey Daughtry
"Very professional group of people. Very pleased with them."
We responded:
"Casey, we sincerely appreciate you sharing your experience with us! We're here to help and look forward to serving you again soon. - Mason"
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Elizabeth Reid

July 31, 2024

5  out of  5
rating by Elizabeth Reid
"I switched to this office and to State Farm about 6 months ago after being unhappy with previous carriers. Brandi made the switch so easy, actually explained my policy, and saved me money!! Recently I needed to make some changes and of course Brandi got me together right away. I am continually impressed. I would recommend to anyone needing some coverage. It feels like this office has my back!!"
We responded:
"Elizabeth, welcoming new customers to our family is such a joy to each of us. We are so glad Brandi could help you and was able to make your transition a smooth one. Thank you for giving us the opportunity to earn your business. Welcome to State Farm! - Mason "