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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Angie Celluzzi

September 21, 2023

5  out of  5 rating by Angie Celluzzi
"Mason and his office staff do a great job in taking care of their clients. Each time I call Susan is so wonderful in listening to me and working with Mason to help me with changes and coverage I need. I have been with State Farm since 1988. I would not go anywhere else."

Tawee hill

September 16, 2023

5  out of  5 rating by Tawee hill
"I had the pleasure of working with Brandi and I must say Brandi is everything; she is remarkably helpful, competent, thorough, honest and much more. I’m sure Brandi is a part of a great team especially coupled with the amazing Susan, simultaneously from experience I must say If you get the chance to work with Brandi, you are great hands!"

Avery Wright

September 15, 2023

5  out of  5 rating by Avery Wright
"Great value, solid staff. Great overall experience so farm."

Brandon Poythress

September 8, 2023

5  out of  5 rating by Brandon Poythress
"They have been nothing short of pure amazing! They're extremely understanding and was there for me during the difficult time of losing my grandmother. Their kindness is genuine. I've had the honor of corresponding with Susan. Really a sweetheart. By far one of the greatest experience regarding Customer service. Don't hesitate to check these guys out for your insurance, needs."

Aaron Ziller

September 8, 2023

5  out of  5 rating by Aaron Ziller
"Susan is an absolute pleasure to speak with every time. She is always willing to help where needed. I always can trust I will get a through answer from here! And in a timely manner as well."

Cheryl Bruno

August 17, 2023

5  out of  5 rating by Cheryl Bruno
"In addition to saving sooooooo much money every month, Jenna and her team made everything so easy and efficient when I switched over."

Melody Moulton

May 17, 2023

5  out of  5 rating by Melody Moulton
"I love Mason McClellan State Farm office. The agents are the best. They are kind and very friendly. They are like family and go out of their way to insure that their customers are completely satisfied and recthe very best service. I was unhappy with many other insurance companies but since I got with Mason McClellan I have been very happy and satisfied. I give Mason McClellan State Farm 💯"

Cheryl Fletcher

May 17, 2023

5  out of  5 rating by Cheryl Fletcher
"Susan and Brandi are a great team, very understanding and patient with answering & handling my concerns"

john fagan

May 3, 2023

5  out of  5 rating by john fagan
"I couldn’t be happier with the kindness, professionalism, promptness and concern for my insurance needs with The McClellan group. Fantastic"

Victor D Wallace Jr

March 22, 2023

5  out of  5 rating by Victor D Wallace Jr
"Very informative and knowledgeable highly recommend"

Randal Talton

March 9, 2023

5  out of  5 rating by Randal Talton
"Moved my auto and home owners insurance to this agency. They have gone above and beyond to take care of my questions and assure with actions that they treasure my business."

Riyah Wilds

January 26, 2023

5  out of  5 rating by Riyah Wilds
"Best customer service I ever experienced. My birthday was this month and they called me personally just to tell me happy birthday on my special day. A fantastic team"

Thomas Reddick

January 24, 2023

5  out of  5 rating by Thomas Reddick
"Agent Mason's office has done a fine job for my family and I. They called near my birthday and reviewed my coverages to see what else they could do for me. They proposed some discounts that I did not have and saved me some money for doing next to nothing. Very friendly staff that's always responsive and knowledgeable."

Fontaine Willis

January 20, 2023

5  out of  5 rating by Fontaine Willis
"I love the place good customer service and the prices are very good"

Cathy Swift

January 6, 2023

5  out of  5 rating by Cathy Swift
"I have been a customer of State Farm for 34 years. Throughout the years I have had 3 different agents who have retired and each time I have had to change agents. I am currently with Mason McClellan and I am so very pleased with both his attention to my account and all of his office Support Staff. I would highly recommend Mason as your State Farm Agent. Everyone working there has been great but a special shout out goes to Susan (she loves it when I ask her what she's wearing)."

Daniel Ware

December 30, 2022

5  out of  5 rating by Daniel Ware
"Working with Susan was a breeze! So kind and informative!"

Lee Fowler

December 30, 2022

5  out of  5 rating by Lee Fowler
"Everyone here is so friendly and helpful! Ms. Susan is the best, she helped me right out!"

Stephanie Crawford

December 30, 2022

5  out of  5 rating by Stephanie Crawford
"Do yourself a favor, if you’re not a customer become one! Best switch I’ve ever made. Not only great rates but customer service always provides to my needs while being friendly and accommodating and my agent is always helpful."

Jackson Emery

December 30, 2022

5  out of  5 rating by Jackson Emery
"For starters, Brandi brought me to State Farm from my other company, saved me hundreds of dollars, and made sure to review everything with me; answering any question I might have. In the time that I’ve been with this agency, I have gotten better service than any other insurance company I’ve known. Susan is also always a ray of sunshine to talk to! She also gets back to me every time she promises to, which I appreciate. I love my new insurance agency!!"

Nelson Stokes

December 30, 2022

5  out of  5 rating by Nelson Stokes
"Great experience. We can always count on great customer service at this office. Susan has helped us out plenty of times ."

Jennifer Johnson

December 16, 2022

5  out of  5 rating by Jennifer Johnson
"The employees are very nice, and helpful. They will make sure they can assist you and get you on the right path very good customer service. I love the company"

Stephanie Pedroza

December 15, 2022

5  out of  5 rating by Stephanie Pedroza
"The team is absolutely amazing! Susan is so friendly and professional! She’s always happy to help with any billing questions you may have. Brandi is the most personable, caring sales agent you’ll ever meet! Our meetings feel like normal conversation, and she’s very diligent and informative with her work. Robin is the sweetest agent to speak to when you need business insurance!! She is so detailed with her work, and she knows so much! The service here is great! I recommend this agency to all!!"

Gwendolyn Stone

December 14, 2022

5  out of  5 rating by Gwendolyn Stone
"I love the Awesome professional customer support I get from Susan! Thanks Susan I appreciate you for all you hardwork and for always supporting me with all my inquiries! You deserve a Raise!!!"

Isaac Armstrong

December 14, 2022

5  out of  5 rating by Isaac Armstrong
"Stopped in for some minor questions and Susan made sure to help me efficiently. Thanks to the wonderful staff I was in and out in no time."

Dr Wumbo

December 14, 2022

5  out of  5 rating by Dr Wumbo
"Susan is awesome"