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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Moore

June 7, 2024

5  out of  5 rating by John Moore
"Brandi is AMAZING"
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Randal Talton

June 4, 2024

5  out of  5 rating by Randal Talton
"Moved my auto and home owners insurance to this agency. They have gone above and beyond to take care of my questions and assure with actions that they treasure my business."
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Richard Toliver

June 3, 2024

5  out of  5 rating by Richard Toliver
"Great customer service. Good price"
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Terri Harlow

June 3, 2024

5  out of  5 rating by Terri Harlow
"Brandi has been beyond helpful in transferring my policies after my recent move, as well as set me up for new policies needed. This State Farm office was highly recommended from a long time resident and I very much appreciated this recommendation."
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Tracy Daughtry

June 3, 2024

5  out of  5 rating by Tracy Daughtry
"Amazing process! Seamless and super easy."
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Jazmyn Corley

June 3, 2024

5  out of  5 rating by Jazmyn Corley
"Brandi is amazing!!! After the pandemic a lot has changed from rates, customer service, and overall living expenses. Brandi, Amanda, and the team at StateFarm is like family. They all make sure everything is secured and you’re educated on what you are signing up for. The customer care is unmatched. Best agency I’ve ever had."
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Shelia Cochran

June 3, 2024

5  out of  5 rating by Shelia Cochran
"Excellent service & I got car insurance cheaper. Very friendly & polite service ."
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john fagan

May 8, 2024

5  out of  5 rating by john fagan
"I couldn’t be happier with the kindness, professionalism, promptness and concern for my insurance needs with The McClellan group. Fantastic"
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Joseph Autry

April 4, 2024

5  out of  5 rating by Joseph Autry
"Awesome agency!!! They gave me the best deal and we're super helpful. They completely alleviated all the stress and difficulty of looking for insurance. Literally could not have asked for more. Thank you, Jenna."
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Deronta Beauford

March 28, 2024

5  out of  5 rating by Deronta Beauford
"Great Communication Staff Very Helpful Shout Out Brandi"
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Xaviera Gantt

March 22, 2024

5  out of  5 rating by Xaviera Gantt
"I am so grateful for Brandi! She was so informative and overall amazing at getting me a policy that works best for me. She stayed in touch with me throughout this entire process to help me feel at ease and comfortable with the decision to get insurance with State Farm. She is awesome and I would recommend everyone talk to Brandi because she is going to work her hardest to get you a great deal for your coverage! Thank you so much again Brandi from Xaviera :)"
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Erin Tozier

March 13, 2024

5  out of  5 rating by Erin Tozier
"Jenna Bianco was incredible to work with as a new customer at StateFarm— she provided me the most competitive quote for a policy that matched my existing coverages from my previous provider, took the time to diligently answer all my questions, and made sure everything was good to go to give me peace of mind in an otherwise stressful season. Thanks Jenna!"
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Robert Fields

March 4, 2024

5  out of  5 rating by Robert Fields
"Mason and his team are excellent people to work with. Very caring, understanding and has always provided the best assistance to whatever our needs may be. We are highly satisfied with his services and will highly recommend using Mason McCellan State Farm Insurance."
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Zachary Dickinson

February 20, 2024

5  out of  5 rating by Zachary Dickinson
"Have severel policies with this agency. Never had a problem. They always answer the phone. Never an automated system."
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February 20, 2024

5  out of  5 rating by September01
"Love the Mason McCllellan agency! Excellent staff and excellent customer service."
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Barbara Guy

February 20, 2024

1  out of  5 rating by Barbara Guy
"Office staff will “look into your bill” and never call back. Only time Mr Mclellan would respond is when I threaten to file a report with the insurance commissioner. How a company can quote 6 months coverage then keep increasing the amount they take out of your account each month. The math isn’t adding up and they refuse to tell us why. We’ve been with State Farm for probably over 40 years and we have never had a problem. Until our Agent retired. Changed agents and saved 100+ dollars a month."
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Cecil Goodroe

December 22, 2023

1  out of  5 rating by Cecil Goodroe
"Please, please, please, stop making incessant unsolicited annoyance solicitation calls to try and drum up business!"
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kyle wanha

November 17, 2023

5  out of  5 rating by kyle wanha
"This place feels like family. No matter who you to speak to, they know and remember who you are. You guys are awesome!"
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Teri Tumlin

October 31, 2023

5  out of  5 rating by Teri Tumlin
"Susan and Mason are always more than helping in answering any questions and resolving any issues. Thank you"
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Michelle Hall

October 22, 2023

5  out of  5 rating by Michelle Hall
"I am very pleased with Mason Mcclellan State Farm. I mainly deal with Susan and she has always been on top of all my questions and concerns. She has helped me with all my insurance needs. Thanks for all you do."
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Tina Bowen

September 30, 2023

5  out of  5 rating by Tina Bowen
"MasonMcclellan,state farm group are so professional, and personally, make you ,feel comfortable too assure that, you, are there top ,priority awesome people, thanks for all you do !!"
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Jacob Irwin

September 28, 2023

5  out of  5 rating by Jacob Irwin
"Got me a better rate and was very helpful!"
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Angie Celluzzi

September 21, 2023

5  out of  5 rating by Angie Celluzzi
"Mason and his office staff do a great job in taking care of their clients. Each time I call Susan is so wonderful in listening to me and working with Mason to help me with changes and coverage I need. I have been with State Farm since 1988. I would not go anywhere else."
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Tawee hill

September 16, 2023

5  out of  5 rating by Tawee hill
"I had the pleasure of working with Brandi and I must say Brandi is everything; she is remarkably helpful, competent, thorough, honest and much more. I’m sure Brandi is a part of a great team especially coupled with the amazing Susan, simultaneously from experience I must say If you get the chance to work with Brandi, you are great hands!"
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Avery Wright

September 15, 2023

5  out of  5 rating by Avery Wright
"Great value, solid staff. Great overall experience so farm."